Having heard all the feedback from this forum (and the fact that they're now located in Ajax), I decided to take my car in for it's regular maintenance. First off, they responded to my email promptly (I mainly spoke with Jay). They were courteous and didn't give some sort of answer just for the sake of answering emails. Second, after visiting their shop, though small (good because I got to see everything that was being done
) The shop was also well maintained and organized. I spoke with Jay, who maintained a professional attitude, showed me what was going to be done, and what priced out what needed to be done in the near future. I was really impressed because he was honest- showed me a part under my car that was broken (something that covers the "expensive parts"). I think other shops would tell me to replace it, but he said that it was of no concern, and it was still doing its job. Their prices were very reasonable too.
Although I think Mike was working on another car, he also helped out with the inspection. So a big shout out to Mike and Jay for their outstanding service. Definitely felt good after leaving that place. Would definitely go back there.