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Old 09-03-2010, 03:56 PM   #1
SiR
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BMW dealer crashes m5: attempts to screw over the owner

http://jalopnik.com/5628903/bmw-deal...yline=true&s=i
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Old 09-03-2010, 04:17 PM   #2
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nice. the dealer should be doing much more in this situation to try and please the customer. looks like major fail on their part
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Old 09-03-2010, 04:48 PM   #3
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wow, what a shitty ordeal, if something like this happens at my dealer the tech would have been fired, and the car fully repaired at the dealer expense, and most likely future discounts to the customer.
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Old 09-03-2010, 05:11 PM   #4
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speechless!
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Old 09-03-2010, 06:29 PM   #5
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everything about BMW is going down.. Quality + Service.

My future car is not too promising to be a bmw
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Old 09-03-2010, 08:49 PM   #6
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oh..... my god.
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Old 09-04-2010, 07:56 PM   #7
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and the air bag didn't go off?
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Old 09-04-2010, 08:04 PM   #8
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probably didnt hit the car at a point where the air bag sensors would register
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Old 09-05-2010, 04:05 AM   #9
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i dealt with bmw dealer and dont have a complaint so its not EVERY Bmw dealer that is going to have such a disgusting approach to a serious situation.
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Old 09-05-2010, 11:24 AM   #10
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Another reason why I tend to stay away from dealers.
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Old 09-06-2010, 10:56 AM   #11
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i dealt with bmw dealer and dont have a complaint so its not EVERY Bmw dealer that is going to have such a disgusting approach to a serious situation.
Agree...

This not only apply to dealers...I am sure you have read mechanic at indy shop crashed an expensive car
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Old 09-06-2010, 02:23 PM   #12
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^^at an indy shop, its overwhelmingly likely that the mechanic himself will be doing a road test, not some kid. Mechanics aren't usually impressed by stock cars, even if they're higher end models, they're just work for them.
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Old 09-07-2010, 09:56 AM   #13
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Agreed. It must have been a carjockey or something; young kid. Too bad they're giving him such a hard time. I must say, my opinion of BMW is going down more and more everyday, based on customer service stories, and the quality/appeal of their new models.

Can't believe they ruined the 3 series name with the E90.
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Old 09-07-2010, 10:39 AM   #14
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Holly ****.
That is all.
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Old 09-07-2010, 02:51 PM   #15
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i'm very interested to see how this all plays out and how the m5 owner will be compensated
If that were me i'd be going strait to BMW corperate to complain
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