Originally Posted by 5ABIVT
No insurance company wants to pay. They don't care about you or your car. They don't care if you die. They are in business to make money. The first thing they will ALWAYS do is try and get out of paying out a claim. Just be smart. Tow the car home and remove the parts first if you are worried. Just be smart.
No offense to hockeyfan he's making a living but F** insurance companies in Ontario.
I understand why this is the general perception, but it truly isn't the case.
1- The same laws that dictate your requirement to advise of modifications outline why a claim can be denied. Insurance companies can be fined by the courts for blatant wrongful claim denial. If you play by the rules they have to, too. You don't, they don't.
2- As with most businesses, Insurance companies are competing with each other. If they get a bad rep for denying claims, they tend to lose clients quickly to those other companies.
3- Any company who writes through the broker channel (not direct writers like CAA, TD, or Belair or captive agent companies like State Farm or Allstate) runs the risk of souring the brokers opinion of that companies claims service. As a broker, if my clients are routinely mistreated by Insurance Company ABC, I would be inclined to approach one of my other companies, who has been providing quality claims service, and negotiate the transfer of EVERY client I have with Company ABC. For a broker channel company all it takes to loose millions in business is to treat the right client, poorly.
RE: removing parts after a claim. I've heard this before and in theory it sound like a good plan. However, if you injure or kill someone you car is usually impounded. If you are injured, you won't have that opportunity. I have a hard enough time wrenching on my own car when it's in good condition. I can't imagine trying to crowbar a turbo out of a car that has been smashed, then trying to put your stock intake system back in.
Don't worry about offending me. I realize my role here is often to be the whipping boy for the industry. I have thick skin and don't take it personally.